Life outside the nook

A Goat Humbled Me at the Petting Zoo

Winnie Hollowell

I have a whole system for feeding goats at a petting zoo, apparently, developed on the spot and enforced with total confidence for approximately four seconds before a goat named — I assume, based on nothing — Gerald corrected me. A day at the petting zoo does not require a system. It requires an open palm and a willingness to be gently, thoroughly overruled by an animal that outweighs your opinion of how this should go. I want it on the record that I brought a small notebook in my bag that day out of pure habit, the same one that comes with me everywhere, and it never once came out. There was nothing to write down. That alone should have tipped me off to how the day was going to go.

Winnie feeding a goat over a wooden fence at a petting zoo, camera slung over her shoulder

I brought a plan to a place that doesn’t take plans

I’d read, somewhere, that you’re supposed to hold the food flat on your palm so the goat doesn’t nip your fingers. Reasonable advice. I followed it precisely, the way I follow most instructions, with a faint sense of professional pride that I was Doing It Correctly. The goat took one look at my careful, flat-palmed offering, decided the paper bag itself was the more interesting menu item, and went for it directly. I spent the next several minutes renegotiating terms with an animal that had already won the negotiation before it started. A decade of retail buying taught me how to read a room and close a deal on my terms. Gerald had not read the same books I had, and it showed.

The best part of the day required zero expertise

What I actually loved about the afternoon wasn’t figuring anything out — it was how little there was to figure out. No system to optimize, no setup to get right, nothing to research ahead of time beyond “bring quarters for the feed dispenser.” Just a fence, a bag of pellets, and animals with their own clear, immediate, un-overthinkable opinions about what happens next. I have built an entire career out of the premise that the right amount of research turns a confusing choice into an obvious one. A goat does not care about my career. A goat has already decided, and the decision is usually “the bag, not the palm.”

The otters had their own opinions too

Winnie crouching at the edge of the otter habitat, hand-feeding two otters standing in the water

Past the goat pen, the otter habitat ran on a completely different negotiation. No headbutting, no snatched paper bags — just two otters standing at full attention in the shallows, hands (paws?) out, radiating the specific patience of creatures who know exactly how this works and are simply waiting for me to catch up. I did not decide the pace of that interaction. I was informed of it, the same way a reference-desk patron used to inform me, gently but unmistakably, that I was two follow-up questions behind where they already were.

The capybara did not care about my camera angle

A close-up selfie of Winnie next to a capybara, its nose nearly touching the camera

I tried for one (1) flattering selfie with a capybara. The capybara had other plans, walked directly into frame nose-first, and won. I’m including the photo anyway because it’s a better picture than the one I was trying to take, which is a pattern I’m noticing repeat itself in more places than just this zoo trip — the version I planned for is rarely the version that actually turns out to be worth keeping.

And then a toucan landed on my shoulder

Winnie reacting with surprise as a toucan perches on her shoulder near the bird aviary

Nothing about my carefully organized brain had a category ready for “a toucan may, at any moment, choose your shoulder as a landing pad.” There is no system for that. There’s just the sound you make, which I am told was fairly undignified, and a very good photo to show for it. I’ve since tried to think of what pin I’d add to the blazer to commemorate it, and have come up empty, which might be the first time in recorded history this collection has failed to have an answer.

The gift shop was its own small negotiation

On the way out, I did what I always do at any gift shop attached to any destination: I read every price tag like it owed me an explanation, a habit a decade of retail buying never let me shake. Most of it was exactly what you’d expect — plush animals priced for the captive audience they’re aimed at — but there was a small bin of enamel pins by the register, animal-shaped, clearly meant for kids, and I bought a tiny goat one without an ounce of shame about the intended demographic. It’s on the blazer now, next to the garden trowel from a plant shop and the stapler from a hardware store I couldn’t name if you asked. I’ve genuinely stopped trying to justify the collection to anyone, myself included.

A small, useful reminder

I spend a genuinely large percentage of my time thinking about the right way to do things — the right cable route under a desk, the right shelf height for a spice rack, the right way to phrase a sentence so it lands the way I mean it. A goat named (again, allegedly) Gerald spent zero seconds thinking about any of that and had a considerably better afternoon than I did in the first four minutes I was busy having Opinions about palm position. Not every good thing needs a system. Sometimes it just needs a fence and a bag of pellets, and a professional organizer of opinions willing to lose the argument gracefully.

I’ve thought about Gerald more times since that afternoon than is probably reasonable for an animal I spent maybe six minutes with. Not in a sentimental way — more the way you’d think back on a particularly efficient meeting. He wanted one thing, communicated it immediately and without ambiguity, and moved on the second he got it. No follow-up email. No second meeting to align on next steps. I’ve sat through entire quarters of my working life that could have learned something from a goat’s approach to getting what he actually wants and then simply being done.

— Winnie